Term and Conditions

Welcome to Warm Teddy Bear! These Terms and Conditions outline the rules and guidelines for using our website and purchasing our products. By accessing stuffedanimalsshop.com, you agree to these terms. Please read them carefully, as they affect your rights and responsibilities. Our goal is to ensure a cozy, transparent, and joyful experience for all our customers, just like our cuddly products!

1. Introduction

Warm Teddy Bear (“we,” “us,” or “our”) operates the website stuffedanimalsshop.com, offering a range of baby blankets, lovies, stuffed animals, and other adorable items. Our target customers include parents, gift-givers, and anyone seeking high-quality, comforting products for children. Our website reflects a warm, friendly, and family-oriented style, focusing on safety, comfort, and customer care. By using our site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website.

2. User Obligations and Responsibilities

As a user of Warm Teddy Bear, you have certain responsibilities to ensure a smooth and pleasant experience for everyone:

• Account Information: If you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.
• Prohibited Activities: You agree not to use our website for any unlawful purpose, such as fraud, harassment, or infringement of intellectual property. Do not attempt to disrupt the site’s functionality or access unauthorized areas.
• Age Restriction: Our products are intended for general audiences, but if you are under the age of 18, you should use this site only with the involvement of a parent or guardian.
• Compliance with Laws: You must comply with all applicable local, national, and international laws while using our site and services.

3. Products and Services Description

At Warm Teddy Bear, we specialize in handcrafted baby and children’s products designed to bring joy and comfort. Our offerings include:

• Baby blankets, quilts, and lovies
• Stuffed animals like bears, bunnies, and sea life creatures
• Teething blankets (e.g., Knotty Friends™) and pacifier holders (e.g., Silly Buddy™)
• Baby clothing, books, and rattles

Each product is carefully crafted with attention to detail, using soft, safe materials. We strive to accurately display product colors and details on our site, but slight variations may occur due to screen settings. If you have questions about a product, feel free to contact us at [email protected].

4. Order and Payment Terms

Placing an order with Warm Teddy Bear is easy and secure. Here’s what you need to know:

• Order Processing: All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order is on its way.
• Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and we do not store your payment information.
• Shipping: We ship worldwide, except to some Asian countries and remote areas. Delivery times vary:
  • Standard Shipping ($12.95): Carried by DHL or FedEx, with delivery in 10-15 business days after shipping.
  • Free Shipping (for orders over $50): Carried by EMS, with delivery in 15-25 business days after shipping.
  Note that delivery times may be affected by your location and customs processing. We are not liable for delays beyond our control.
• Order Changes and Cancellations: You may cancel or modify an order within 24 hours of placement by contacting us. After that, orders cannot be changed as processing begins.

5. Intellectual Property

All content on this website, including text, images, logos, and product designs (such as Buddy Blankets™ and Knotty Friends™), is the property of Warm Teddy Bear and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission. Unauthorized use may result in legal action.

6. Returns, Refunds, and Exchanges

We want every cuddle to be perfect! Our return and exchange policy is designed to be fair and transparent:

• Return Period: Returns and exchanges are accepted within 15 days of delivery.
• Conditions: Items must be in original condition—unused, unwashed, with all tags attached and original packaging. A receipt or proof of purchase is required.
• Non-Returnable Items: For health and safety reasons, we cannot accept returns on Knotty Friends™ Teething Blankets, Silly Buddy™ Pacifier Holders, or any used, washed, or damaged items.
• Process: To initiate a return or exchange, email us at [email protected] within 15 days. Include your order number and reason. We will provide return instructions, and you are responsible for return shipping costs.
• Refunds: Once we receive and inspect your return, refunds are processed within 3-5 business days to your original payment method. Original shipping costs are non-refundable, and it may take 5-10 business days for the refund to appear in your account.
• Exchanges: Exchanges are subject to availability. If the new item costs more, you pay the difference; if it costs less, we refund the difference. We cover shipping for replacement items.

7. Limitation of Liability

Warm Teddy Bear strives to provide high-quality products and services, but our liability is limited as follows:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
• We do not guarantee that the website will be error-free or uninterrupted. We may suspend access for maintenance or updates.
• Our total liability for any claim related to your order shall not exceed the purchase price of the product in question.
• This limitation applies to the fullest extent permitted by law and does not affect your statutory rights as a consumer.

8. General Provisions

These Terms and Conditions constitute the entire agreement between you and Warm Teddy Bear. If any part is found invalid, the remainder remains enforceable. We may update these terms periodically; continued use of the site constitutes acceptance of changes. These terms are governed by the laws of the United States, and any disputes shall be resolved in the courts of Albuquerque, US.

9. Contact Information